What's in this package
Everything shown here ships as part of this package. Select a piece to see its description, specs and manuals.
Description
Hard water — water containing high levels of calcium and magnesium — can leave behind scale buildup that damages plumbing, reduces appliance efficiency, and makes everyday cleaning more difficult. The Crystal Quest Whole House Water Softener is designed to remove these hardness minerals before they enter your home's plumbing system, using an ion exchange process.
Highlights
- Ion exchange technology: a mineral tank filled with resin beads saturated with sodium or potassium ions attracts and removes calcium and magnesium from the water
- Three-stage process: 20-inch sediment pre-filtration, ion exchange softening, and carbon post-filtration to help reduce VOCs and pesticides while improving taste and clarity
- Automatically regenerates using a brine solution to restore softening capacity once resin beads become saturated
- Comes included with an Automatic Control Head 5600
- Available in 48,000-grain (1.5 cu. ft. resin) capacity for medium homes and 60,000-grain (2.0 cu. ft. resin) capacity for larger homes, per source product description
- Can be paired with an optional 12 GPM UV Sterilizer or Ozone Oxidation System
Details
Avermont Direct is an authorized Crystal Quest dealer. This system is covered by Crystal Quest's one-year limited warranty against defects in materials and workmanship (filter cartridges and UV bulbs excluded). It's designed for point-of-entry, whole-house installation to protect plumbing and appliances in homes with 1–4 bathrooms.
Need Help?
If you have questions about this product before you order, our team is happy to help.
Email: support@avermontdirect.com
Phone: +1 (844) 455-3695
Hours: Monday–Friday, 9AM–5PM
Live Chat: Available 24/7
| Service Flow | 9–11 GPM / 10–13 GPM |
| Pipe Size | 1" / 1" |
| Electronic Control Valve | 5600 / 5600 |
| Grain Capacity | 45,000 grains / 60,000 grains |
| PSI Range | 35–60 PSI |
| Media Tank Size | 10"x54" / 12"x52" |
| Space Required (media tank only) | 12"x64" / 14"x62" |
| Brine Tank Size | 18"x33" / 18"x33" |
| Brine Tank Capacity | 130L / 36 gal. |
| Space Required (media + brine tank) | 30"x20"x64" / 30"x20"x62" |
| Quartz | 15 lbs. / 20 lbs. |
- Replacement resin (Eagle Water Softener Resin) and sediment/carbon block cartridges available
Shipping
- Orders of $200 or more ship free within the contiguous United States. Orders under $200 ship for a flat $9.99.
- In-stock items (shown as “In Stock” on the product page) ordered before 1:00 PM Pacific Time on a business day typically ship within 1–3 business days. Delivery usually takes 3–7 business days after shipping.
- Backorder, Partial Backorder and Custom Order items are not covered by the 1–3 business day processing time. Their estimated restock or ship time is shown in the stock status on the product page before you order.
- Large items ship by freight and are typically delivered curbside. Smaller items ship by ground carrier such as FedEx or UPS.
- We ship to the 48 contiguous states. We do not ship to Alaska, Hawaii or P.O. boxes.
- Please inspect your delivery on arrival and report any concealed damage or missing parts within 24 hours.
Returns
- Returns can be requested within 30 days of delivery. Items must be unused, uninstalled, in new resalable condition and in their original packaging, including the pallet if delivered on one.
- Approved returns are subject to a 15% restocking fee, and return shipping costs are the customer’s responsibility unless the return is the result of our error.
- Installed or used products, custom and made-to-order items, clearance or final-sale items, and replacement parts and accessories are not eligible for return.
Full Shipping Policy Full Return Policy Questions? +1 (844) 455-3695