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Description
Staining, odors, off-tastes and discolored water are often caused by common nuisance contaminants. The Crystal Quest Problem Check Test is a mail-in kit that has National Testing Laboratories measure 20 of the most common ones, including total iron, dissolved iron and iron bacteria.
Highlights
- Covers 20 common nuisance contaminants in one lab panel
- Total iron, dissolved iron and iron reducing bacteria for staining and odor problems
- Hardness, alkalinity, TDS, sulfate, tannins and turbidity for taste and appearance issues
- Corrosivity reported as the Langelier saturation index
- Results reported using EPA standards
Details
Avermont Direct is an authorized Crystal Quest dealer. This panel is aimed at homeowners dealing with staining, odors, off-tastes or discoloration. Measuring iron, hardness, pH and the other nuisance parameters together gives you a clearer picture before you choose a treatment system.
Need Help?
Free shipping on orders over $200
If you have questions about this product before you order, our team is happy to help.
Email: support@avermontdirect.com
Phone: +1 (844) 455-3695
Hours: Monday–Friday, 9AM–5PM
Live Chat: Available 24/7
| Test Type | Mail-in laboratory analysis |
| Laboratory | National Testing Laboratories |
| Reporting | Results reported using EPA standards |
| Metals | Calcium, copper, total iron, dissolved iron, magnesium, manganese, potassium, silica, sodium |
| Inorganics & Physical Factors | Alkalinity, nitrate as N, nitrite as N, total dissolved solids, tannins, pH, sulfate, hardness, turbidity, corrosivity (Langelier saturation index) |
| Bacteria | Iron reducing bacteria, 1 CFU/mL |
| Example Detection Levels | Total iron 0.02, dissolved iron 0.02, manganese 0.004, copper 0.004 |
| Sample Containers | One plastic bottle, one small vial for iron bacteria |
| Also Included | Blue ice pack, cooler, lab form, cardboard shipping box |
- Fill the plastic bottle to the shoulder; fill the bacteria vial to the line below the threads without touching the inside of the cap or vial
- Disinfect the spigot with alcohol before filling the vial, or with a flame if it is metal; do not use a flame if methane is suspected
- Freeze the blue ice pack for at least 8 hours, collect after 1:00 p.m. EST and ship the same day by next-day delivery
- Do not collect or ship on Friday, Saturday, Sunday or the day before a national holiday
- Bacteria results are marked invalid if the sample is not received within 24 hours of collection or is missing a collection date and time
Shipping
- Orders of $200 or more ship free within the contiguous United States. Orders under $200 ship for a flat $9.99.
- In-stock items (shown as “In Stock” on the product page) ordered before 1:00 PM Pacific Time on a business day typically ship within 1–3 business days. Delivery usually takes 3–7 business days after shipping.
- Backorder, Partial Backorder and Custom Order items are not covered by the 1–3 business day processing time. Their estimated restock or ship time is shown in the stock status on the product page before you order.
- Large items ship by freight and are typically delivered curbside. Smaller items ship by ground carrier such as FedEx or UPS.
- We ship to the 48 contiguous states. We do not ship to Alaska, Hawaii or P.O. boxes.
- Please inspect your delivery on arrival and report any concealed damage or missing parts within 24 hours.
Returns
- Returns can be requested within 30 days of delivery. Items must be unused, uninstalled, in new resalable condition and in their original packaging, including the pallet if delivered on one.
- Approved returns are subject to a 15% restocking fee, and return shipping costs are the customer’s responsibility unless the return is the result of our error.
- Installed or used products, custom and made-to-order items, clearance or final-sale items, and replacement parts and accessories are not eligible for return.
Full Shipping Policy Full Return Policy Questions? +1 (844) 455-3695


