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Description
Crystal Quest Eagle® Soft Media is a gel-type strong acid cation exchange resin used to soften water, available in a red/gold color at a density of 30 pounds per cubic foot.
Highlights
- Softens water by exchanging hardness minerals through cation exchange resin
- Can be regenerated with either potassium chloride or sodium chloride
- Removes iron levels up to 4 ppm when used with salt and Iron Out
Details
Avermont Direct is an authorized Crystal Quest dealer. This resin media is used as a replacement or refill for water softener systems that rely on cation exchange for hardness removal.
Need Help?
If you have questions about this product before you order, our team is happy to help.
Email: support@avermontdirect.com
Phone: +1 (844) 455-3695
Hours: Monday–Friday, 9AM–5PM
Live Chat: Available 24/7
| Spec | Value |
|---|---|
| Type | Gel Type Strong Acid Cation Exchange Resin |
| Color | Red/Gold |
| Density | 30 lbs per cubic foot |
| Regenerant | Potassium chloride or sodium chloride |
| Regeneration Dosage | 8, 12, or 15 lbs per cu. ft. of salt |
- Potassium chloride regeneration requires about 10% more salt than sodium chloride, but its backwash can be discharged onto a lawn or garden; sodium chloride backwash must be discharged into a sewer system since it will kill plants
Shipping
- Orders of $200 or more ship free within the contiguous United States. Orders under $200 ship for a flat $9.99.
- In-stock items (shown as “In Stock” on the product page) ordered before 1:00 PM Pacific Time on a business day typically ship within 1–3 business days. Delivery usually takes 3–7 business days after shipping.
- Backorder, Partial Backorder and Custom Order items are not covered by the 1–3 business day processing time. Their estimated restock or ship time is shown in the stock status on the product page before you order.
- Large items ship by freight and are typically delivered curbside. Smaller items ship by ground carrier such as FedEx or UPS.
- We ship to the 48 contiguous states. We do not ship to Alaska, Hawaii or P.O. boxes.
- Please inspect your delivery on arrival and report any concealed damage or missing parts within 24 hours.
Returns
- Returns can be requested within 30 days of delivery. Items must be unused, uninstalled, in new resalable condition and in their original packaging, including the pallet if delivered on one.
- Approved returns are subject to a 15% restocking fee, and return shipping costs are the customer’s responsibility unless the return is the result of our error.
- Installed or used products, custom and made-to-order items, clearance or final-sale items, and replacement parts and accessories are not eligible for return.
Full Shipping Policy Full Return Policy Questions? +1 (844) 455-3695


