What's in this package
Everything shown here ships as part of this package. Select a piece to see its description, specs and manuals.
Description
The Crystal Quest City Water Test is a mail-in kit: you collect a sample of your tap water at home and send it to National Testing Laboratories, which analyzes it and reports the results against EPA standards. Kits screen for up to 20 heavy metals, 7 inorganic chemicals and 4 physical factors, plus other analytes.
Highlights
- Laboratory analysis of a home-collected sample, not a strip or color-chart test
- Metals such as lead and copper, which can come from household plumbing, are covered in every kit
- Inorganic chemicals such as nitrate, fluoride and chloride are included in all three levels
- Standard adds volatile organic chemicals; Deluxe adds pesticides, herbicides and PCBs
- Results are reported against EPA standards so you can compare your water to established levels
- Step-by-step collection instructions are included with the kit
Details
Avermont Direct is an authorized Crystal Quest dealer. This kit is intended for homes and buildings on municipal water and helps you see what is in your tap water before choosing a treatment system. Choose Basic for core metals and inorganic chemicals, or Standard or Deluxe for broader organic chemical coverage.
Need Help?
Free shipping on orders over $200
If you have questions about this product before you order, our team is happy to help.
Email: support@avermontdirect.com
Phone: +1 (844) 455-3695
Hours: Monday–Friday, 9AM–5PM
Live Chat: Available 24/7
| Test Type | Mail-in laboratory analysis |
| Laboratory | National Testing Laboratories |
| Reporting | Results reported against EPA standards |
| Basic | Metals, inorganics, physical factors, disinfectants & disinfection byproducts |
| Standard | Basic panel plus volatile organic chemicals |
| Deluxe | Standard panel plus pesticides, herbicides & PCBs |
| Sample Containers | 500 ml plastic bottle, 125 ml square glass bottle, two 40 ml glass vials |
| Also Included | Blue ice pack, lab form, cardboard shipping box, instructions |
- Freeze the blue ice pack for at least 8 hours before collecting your sample
- Collect after 1:00 p.m. EST and ship the same day by next-day delivery
- Do not collect or ship on Friday, Saturday, Sunday or the day before a national holiday
- Samples must reach the lab within 24 hours of collection with the collection date and time recorded on the lab form
Shipping
- Orders of $200 or more ship free within the contiguous United States. Orders under $200 ship for a flat $9.99.
- In-stock items (shown as “In Stock” on the product page) ordered before 1:00 PM Pacific Time on a business day typically ship within 1–3 business days. Delivery usually takes 3–7 business days after shipping.
- Backorder, Partial Backorder and Custom Order items are not covered by the 1–3 business day processing time. Their estimated restock or ship time is shown in the stock status on the product page before you order.
- Large items ship by freight and are typically delivered curbside. Smaller items ship by ground carrier such as FedEx or UPS.
- We ship to the 48 contiguous states. We do not ship to Alaska, Hawaii or P.O. boxes.
- Please inspect your delivery on arrival and report any concealed damage or missing parts within 24 hours.
Returns
- Returns can be requested within 30 days of delivery. Items must be unused, uninstalled, in new resalable condition and in their original packaging, including the pallet if delivered on one.
- Approved returns are subject to a 15% restocking fee, and return shipping costs are the customer’s responsibility unless the return is the result of our error.
- Installed or used products, custom and made-to-order items, clearance or final-sale items, and replacement parts and accessories are not eligible for return.
Full Shipping Policy Full Return Policy Questions? +1 (844) 455-3695